Installer Profiles

HeatSmart CNY is working with three partner installers, who were selected through a competitive process. In making our choice, we considered the quality of the company's equipment and installation work, reference checks, prices, location of the workforce, and enthusiasm to work with our community campaign.

Please review the information below to choose the best installer for you! These professionals can take a look at your property to determine ways that you can save energy and heat with renewable technology. To have one of our partner installers visit you and advise you of your options and opportunities, enroll with our program. During enrollment, you will be asked to choose which installer you would like to contact you for a free, no obligation site visit.

The installers chosen are Halco, Snug Planet, and the Ground Up Team (which is partnership between Geotherm and A.C.E.S. Energy). Together, these three companies offer a variety of solutions for improving the energy efficiency of your home, and improving comfort.

Learn more about each of our partner installers below. These installer profiles are meant to help you decide which installer(s) you would like to receive a visit from when you enroll in our program.

Ground Up Team: Geotherm & A.C.E.S

Ground Up logo


Headquarters: Honeoye Falls, NY 

Offers: Geothermal Heat Pumps, Air Source Heat Pumps and Solar Electric Systems.

Basic profile: The Ground Up team is a partnership between two companies, Geotherm and A.C.E.S.-Energy. Geotherm specializes in renewable energy technologies with expertise in geothermal heating/cooling and solar electric systems. A.C.E.S-Energy strives to focus on the engineering, installation and service of renewable energy products with cutting edge technology, delivering results that reduce or eliminate customer’s dependency on fossil fuels. A majority of their business is geothermal heating and cooling solutions, but they also offer solar technology as a compliment product, allowing customers to become net energy neutral. They have a staffed showroom open during normal business hours that allows both past and future customer come in and see our products in action and in a natural environment.

You should enroll with Ground Up if you are looking for professionals to provide comfort, environmental responsibility, elimination of fossil fuels and significant energy cost savings.  Ground Up specializes in geothermal heat pump installations and is an excellent choice for homes that already have had insulation work completed previously and are ready to go geo!

In their own words: We are committed to providing high-quality, cost-effective energy reduction solutions for all of our customers. As a premiere resource for “green” energy alternatives, we help home owners, builders, municipalities, business owners and communities significantly reduce their utility costs with environmentally responsible products. We never compromise on our materials or installation. This means your system will be more durable, more efficient, and easier to maintain. Custom design solutions are crafted to meet your exact needs with maximum return on investment.

Financing offered:

  • $0 down solutions through Enerbank with many term options up to 20 years. 
  • Smart Energy Loan through NYSERDA for subsidized loan opportunities.


Halco logo


Headquarters: Phelps, NY with an office in Liverpool, NY

Offers: High-efficiency heating and cooling systems (both ground source and air source heat pumps), home energy assessments, insulation and air-sealing, clean renewable energy systems, net zero retrofits, and more.

Basic profile: Halco was established in 1984 as a plumbing/HVAC contractor and has a staff of over 110 skilled professionals in a wide range of trades. Halco is a highly accredited, national award-winning contractor that has been providing high-quality solutions to residential and commercial clients for decades. They are open 7 days a week until 9PM and offer 24-hour emergency service.

You should enroll with Halco if you are looking for viable options to improve the energy efficiency of your home, reduce costs, increase comfort, and/or take major steps towards sustainability. They are a full-service energy saving contractor and with their wide range of solutions they will suggest the repairs and upgrades that will make the biggest difference in your home's energy performance and comfort. They specialize in retrofitting older homes and working with people of all economic levels. They are adept at navigating NYS incentive programs such as Empower and Assisted Home Performance with Energy Star as well as the heat pump rebate programs. 

In their own words: With 34 years in business, we bring a great deal of passion, experience and dedication to the table. We believe fully in the value of bringing heat pumps and high-efficiency envelope improvements into the mainstream and are proud to offer excellent customer service before, during, and long after our installations.

Financing offered:

  • EnerBank USA - 4.99% 5-20 yrs & "Same As Cash" 12-18 months
  • Green Jobs Green NY - 3.49%-7.49% based on income
  • Synchrony. Rates 5.99%-9.99% and 18 month "Same As Cash"

For low- and moderate- income customers: Under the NYSERDA umbrella, Halco has high experience with EmPower New York and Assisted Home Performance. Assisted Home Performance (AHP) offers income-qualified homeowners a comprehensive, whole-house approach to improving energy efficiency and home comfort while saving money. AHP will match 50% of costs, up to $4,000, for energy saving improvements! We have multiple financing options to cover the homeowner's portion. In addition, we can offer LMI customers no-cost energy efficiency solutions through EmPower New York. Through this program a customer may receive up to $7,000 of NO-COST work. For both programs, customers must meet income qualifications.

Snug Planet

Snug Planet logo


Headquarters: Ithaca, NY

Offers:  Air sealing, all types of installation, energy efficient air source heat pumps, and a whole house assessment.

Basic profile: Snug Planet was established in 2006. They are a medium-sized, family owned business. Their mission is to save energy in ways that make sense for people and the planet.

You should enroll with Snug Planet if you are interested in air source heat pumps and air sealing and insulation. They are a great choice for homes that have not previously had a no-cost energy audit. They specialize in retrofitting a wide variety of homes and buildings. They provide state of the art building science assessments and installations, and a team who shares your values and has a high level of integrity. 

In their own words: We love helping people meet their goals for their homes, with improved comfort and energy savings, lower their bills, healthier home, and helping homeowners learn about their homes, and especially to get families living in a fossil free home.

Financing offered:

  • NYSERDA low interest loans
  • Assisted Home Performance and EmPower
  • Morehouse financing

For low- and moderate- income customers: Snug Planet provides support with all of the financing options offered by the Home Performance with Energy Star program including Assisted Home Performance and EmPower. They are experts in walking people through the process and helping them navigate all the different options, and getting them the very best incentives possible.